Facilitating User Involvement  Virtual Reality

Key insights:

• Users can be actively involved at various stages of the design process, including analysis, design and evaluation activities;
• User involvement methods provide a common language between designers and end-users, using scenarios and practical action-oriented tools, and allow designers to tap into users’ tacit – and practical knowledge;
• User involvement sessions require thorough preparation and experience with facilitation and observation;
• User involvement is especially useful for complex use situations and designing for unfamiliar or specialist target groups.